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How are funds returned?
After cancellation of an order, money will be returned to a card within 7 bank days. In case if an order hasn't been accepted by a store yet or was placed through the "Flowwow Flowers" mobile app (IOS, Android), money will be returned instantly, as they weren't written off, but were frozen on your card: the spend amount is frozen by your bank, i.e. it is held for subsequent writing off. At this time, your bank reduces your available balance on the card by the amount you have spent, but doesn't write it off. In fact, the funds from your card are written off only after the bank receives a financial confirmation of the executed operation.

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