Customer assistance: answers to questions, payment methods, delivery, reviews | Flowwow

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Flowwow guarantee

Will I receive a full refund if I cancel my order?

It depends on when you cancel:

- Within 45 minutes – you'll get the full refund, including service fee
- After 45 minutes but before courier pickup – refund minus service fee
- Once the order is out for delivery — refund for the item only

Refunds take up to 10 days, depending on your bank.
Custom-made items (e.g. personalised cakes or engraved gifts) can’t be cancelled.

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Popular questions

© Flowwow, inc

English

E-commerce Platform Flowwow Rus is software distributed as an Internet service with no installation required by the user.

The company operates in the information technology sector providing services on the Internet for placement of offers (listings) of goods for sale by sellers.

The computer software E-commerce Platform Flowwow Rus is included in the Unified Register of Russian Programs for Electronic Computers and Databases, registration entry No. 17765 dated 29 May 2023.

To install the computer software ‘Flowwow courier Rus Mobile Android’, download it using the official distribution platforms of mobile apps for the Android operating system. The price of the rights to the computer software ‘Flowwow courier Rus Mobile Android’ is to be calculated by the copyright holder. Email us at hello@flowwow.com for a quote.