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Safety of funds
When you place an order, the amount you spent is temporarily held, or 'frozen', by your bank for future deduction. At this point, your bank reduces the available balance on your card by the amount you've spent but does not deduct it from your account.
In fact, the funds will only be debited from your card when the bank receives financial confirmation of the transaction - when the order is completed.

The funds are held by Flowwow (not the shop) from the moment they are deducted and for a minimum of 3 days after delivery is completed. This is done in case you have any questions about the delivered order. During these 3 days, you can open a dispute with the shop. To open a dispute, leave a negative review of the shop's performance. After that, you will be prompted to open a dispute.

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E-commerce Platform Flowwow Rus is software distributed as an Internet service with no installation required by the user.

The company operates in the information technology sector providing services on the Internet for placement of offers (listings) of goods for sale by sellers.

The computer software E-commerce Platform Flowwow Rus is included in the Unified Register of Russian Programs for Electronic Computers and Databases, registration entry No. 17765 dated 29 May 2023.

To install the computer software ‘Flowwow courier Rus Mobile Android’, download it using the official distribution platforms of mobile apps for the Android operating system. The price of the rights to the computer software ‘Flowwow courier Rus Mobile Android’ is to be calculated by the copyright holder. Email us at hello@flowwow.com for a quote.